Shirley Sheila Vanderpuye's Resume (Last updated February 13th 2008)

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SHIRLEY SHEILA VANDERPUYE

Winnipeg, MB R2M 1C4 - Canada

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WORK EXPERIENCE 

University of Manitoba-Registrar's Office

December 2007 - Present

Communication Assistant
Diverse role within the Academic Information and Protocols Section.
Maintaining AskUManitoba (a student enquiry system) and the Registrar's Office Website
Major role in the Coordination of parts of the Undergraduate Calendar and in the Convocation process

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University of Manitoba- Registrar's Office

May 2001 - November 2007

Student Services Representative & Registration Assistant
- Include direct customer service setting, dealing with clients on a continuous basis in person and by telephone and managing the varying levels of stress associated with such settings.
-Must deal tactfully with students, parents, faculty members, support staff and the general public and understand and respond to their needs.
-Often faced with challenging situation, demanding, and angry and/or distressed clients in person and by telephone.
- Must work cooperatively as part of a team as well as independently.
-Office assistant duties which includes a variety of clerical duties such as locating errors and discrepancies in students' fees, transcripts and Letters of Permission. This requires speed, accuracy and attention to detail.

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University of Manitoba -Economics Department

June 2005 & 2006 - August 2005 & 2006

Marker/Grader
An important link between students and Instructor
Timely marking of Assignments and Examination Papers
Paying careful attention to weakness of students reflected in their answering of questions and providing a detail and thorough feedback to Instrutor as to strenghts and weakness of students in the course
Keeping records of grades in excel
Handling Evaluations by students of the Instructor

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Korle-Bu Teaching Hospital

1997 - 1998

Dispenser, Cashier & Customer Representative
Assisting Pharmacists
Dispensing Medications
Cashier and Client Representative

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Ghana National Service Secetariat

1996 - 1997

National Service Personnel
Working for the government of Ghana

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SKILLS 

  • Hard working, co-operative, enthusiastic and a quick learnerrn
  • Excellent communication skillsrn
  • Well developed interpersonal skillsrn
  • Typing speed of 55 WPM
  • Computer Skills- working knowledge of various software packages including Microsoft Word, Excel, Power Point, n Tree Point, Internet and HTML, Intelliresponsern
  • Experienced in working in team
  • Loyal, conscientious & dependable- can work with minimal supervision

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EDUCATION 

University of Winnipeg Continuing Education, April 2005 and 2007 - July 2005 and 2007

Certificate Level in French Levels I and II, 4.25 Grade Point Average

 

University of Manitoba, September 2004 - October 2006

Master of Arts in Economics - Macroeconomics and Development, 3.63 Grade Point Average

 

University of Manitoba, September 1998 - October 2002

Bachelor of Commerce- Honours in Finance and International Business, 3.36 Grade Point Average

 

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AWARDS AND HONORS 

Dean's Honour List for high academic standing whiles taking a full Course load

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INTERESTS 

  • Reading
  • Listening to music and dancing
  • Loves participating in sports particularly running
  • Enjoys visiting with friends

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CLUBS AND ORGANIZATIONS 

2005 - Economics Graduate Student Association
(Member of Departmental Council)

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COMMUNITY INVOLVEMENT 

2007 Community Volunteer Income Tax Program (Revenue Canada)

2005 Community Volunteer Income Tax Program(Revenue Canada)

2002 Fall University 1 OrientationrnUniversity of Manitoba

1999 Fall Creating of the Dean's web PagernI.H. Asper School of Business

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